Shaw Theatres is dedicated to the safety and wellbeing of our patrons and staff, as we strive to provide the best cinematic experiences.
Our top priority is the health and safety of our guests and crew, find out more about the safety measures below.
How You Can Help
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SafeEntry Check in and Check out using SafeEntry
A. Walk-In Customers only: When you purchased tickets at the box office, please note that we are requried by the Infocomm Media Development Authority (IMDA) and Ministry of Health (MOH) to record your
as part of the MOH's contact tracing efforts. The information will be kept strictly confidential and will only be released to MOH for contact tracing purposes, if necessarry.
B. Online and Walk-In Customers: All patrons will need to do SafeEntry CheckIn twice - 1st SafeEntry -> To enter the cinema lobby 2nd SafeEntry -> To select the cinema hall at the usher point, before allowed to the cinema hall. This is part of the Infocomm Media Development Authority (IMDA) and Ministry of Health (MOH)'s requirements to enable contact tracing efforts.
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Contact Tracing Measures Either the TraceTogether app or Token must be used for cinema entry. Patrons will still be able to gain entry by NRIC, SingPass and phone camera scans. For more information, please visit here.
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Other precautionary measures include:
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Auditorium Capacities With effect from Oct 1st, 2020, cinemas halls between 100-300 seats will be allowed to have up to 50% capacity as per the current safe distancing measures.
Select halls above 300 seats will be further separated in zones of 50 patrons each.
The rest of the smaller halls with a capacity limit of maximum 50 seats have will continue to be in place for each theatre hall to ensure a safe distancing of at least 1-metre between patrons. Patrons are required to sit according to prevailing safe distancing guidelines. (This does not apply to premium seat types that have sufficient safe distance between each seat.)
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Enhanced Cleaning Procedures Common touch areas will be routinely disinfected throughout the day and hand sanitizers are available at key touch points for use. More time has been allocated between shows to enable thorough cleaning of the halls.
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Safe Distancing Standards Please keep a safe distance of at least 1m apart before, during and after the movie and observe the 1m safe distancing during queuing. As a precautionary measure, directional signs and reminders will be posted throughout the theatre for guidance. Safe distancing stickers are installed to ensure adequate safe distancing between diners in dining lounge.
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Temperature Screenings Expect mandatory temperature screenings at the point of entry to the halls. Staff have the right to deny entry of any patron with temperature of 37.5 degrees Celsius or higher.
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Contactless Payment Pre-booking of tickets and combos online is preferred. The use of automated ticketing machines, cashless or contactless payment at the box office is encouraged to reduce contact.
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Keep Your Mask on It is mandatory to keep your face mask on at all times. Patrons who violate the rules will be asked to leave the cinema immediately and no refunds will be given.
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Concessions Consumption of F&B is allowed inside cinema halls. However, patrons must put on their masks at all times, including inside the cinema halls, when they are not consuming food and drink. All food will be prepared and served safely by our staff wearing masks and gloves. Single-use disposable packaging will be used for food and beverage.
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Our Staff & Vendors
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Daily Health Screenings All staff will have their temperatures read at least twice per day during shifts.
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Frequent Handwashing & Sanitizing All staff will be required to wash their hands and use the hand sanitizers regularly.
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We seek your cooperation to visit us another time if:
Patrons who do not adhere to any of these mandatory precautionary measures will be requested to leave immediately without a refund.
Shaw Theatres will continue to practice safe distancing as well as implement further precautionary measures as and when necessary.
Please follow our social media channels (Facebook/Twitter/Instagram) or visit our website for updates and any additional information.
From everyone at Shaw Theatres, we thank you for your support and look forward to welcoming you back to our cinemas soon! Stay safe and healthy!
For any enquiries or clarifications, please write in to https://shaw.sg/Feedback or use the (?) Help widget floating at the bottom right side of the site to contact us directly.
Please complete your transaction before the time expires.